Was extremely nice to me on phone when explaining to me mail was just running a little late. Wish I would have gotten the ladies name. ( 12:24- 9/21/17)
A package was sent with missing piece of information on it so I had to pick it up. They were quick and nice.
Called and spoke with a gentleman named Derek and he was absolutely wonderful in assisting me. My package was at West Columbia and then mis-routed to Maryland instead of my home in Lexington (don't know why?) I was the first caller at 9:00am when they opened and he was very polite and helpful. We got the issues resolved and my package will be here today (24 hours since I called). Kudos to Derek - you are awesome!
Elvin my postman is awesome! BUT Please put someone who likes people in Customer Service. I even called once and a man was so rude to me that i had to request someone else. Lady helped with no problem. Plenty people need a job. Put them in the back where they can huff and puff at each other. Try Screen and interview people that deal with our mail and public. Management do something!
Zero stares; I've complained countless times about not receiving my mail!! I get everybody else's . Someone else gets my mail and returns it back to the senders. I've been in the same place for over a year and NOT ONE piece of my mail has been in my mail box. I have to go door to door asking if anyone received things in my name when I know I'm expecting things to come. Down right freaking ridiculous!!!!!
United States Postal Service is a US Post Office based in West Columbia, South Carolina. United States Postal Service is located at 1535 Platt Springs Rd, West Columbia, SC 29169, USA.
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