Very good customer service, friendly associates, good selection of products. No one will try to oversell you anything. Not a very fancy waiting area, so if you have small children with you, bring them things to do, or prepare to Uber somewhere while work is being done. Otherwise, a very positive experience.
I was very happy with their service they are kind of fast would like a more clear walkthrough I'm still learning things after the fact, but man these are great guys..
Terrible service, I called for a week straight trying to get my radio put in and they told me they didn't have the part for my car. I asked them to order my part and called back 3 days later and they told me they didn't even have it and to go to broad river. The worst most rude customer service iv'e ever received and i'll never go here or recommend anyone to ever go here again, I got my radio put in by another company the same day within in 30 minutes of when i walked in the door and the guy worked with me and at least tried to get my part. Norton stereo must not want business since they are so utterly rude to their customers.
get them tunes done right. hooked it up
Day 2. My engine light comes on with a p0690 code (P0690 ECM/PCM Power Relay Sense Circuit High) So I took it back and they stated that my car battery was low, so I went across the street and bought a 180.00 battery and engine liget still present ( after code reset) I'll keep this Updated.
If you have a more complicated job than just throwing a box in a trunk, look elsewhere!!! Very sloppy. Had then install a sub in my truck and wanted to make it look factory and replace the existing factory sub. First time they left the other sub and basically did exactly the opposite of what I asked. They did fix it the next day, but then said they couldn't bolt the amp down behind the seat, but it wouldn't move. Of course it stopped working within 10 miles. Because there is a ton of room behind the seat, they just didn't take the extra 2 min to unlatch the seat. Very unprofessional job. Trim peices didn't fit back, just sloppy. Wound up having to redo the entire job myself, including mounting the amp. (which they said was impossible. Took me 5 min) And come to find out they scratched up my amp really bad. I will never let them touch another one of my vehicles.
Norton S Stereo is a US Electronics Store based in West Columbia, South Carolina. Norton S Stereo is located at 1212 Augusta Rd, West Columbia, SC 29169, USA.
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